Introduction

Tinggo Car Rental is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Physical address
• Driver's license information
• Payment information
• Vehicle booking history
• Device and browser information
• IP address and location data

How We Use Your Information

We use your information to:

• Process vehicle bookings and payments
• Verify user identity
• Communicate regarding reservations and support requests
• Improve our services and user experience
• Prevent fraud and enhance platform security
• Comply with legal and regulatory requirements

Information Sharing

We may share your information with:

• Vehicle owners and rental providers for booking fulfillment
• Payment processing partners
• Government or law enforcement agencies when required by law
• Service providers who assist in operating our platform

We do not sell your personal information to third parties.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent for certain processing activities

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Tinggo through the contact details provided on the website.